Cisco Catalyst 8500 Series 12-Port SFP+ 24x7x2OS Support | Enterprise — CON-SSC2P-C8500L8X

Keep your Cisco Catalyst 8500 Series 12-port SFP+ environment covered with a support package built for production networks that cannot afford extended disruption. This 24x7x2OS offering is designed for organizations that depend on fast response, consistent service coverage, and a clear escalation path when network issues threaten uptime. For infrastructure teams, the value is not just access to support — it is the ability to protect critical routing and switching services with a service level aligned to business operations. That matters when the Catalyst 8500 sits in a role where connectivity, branch resilience, or edge performance directly affects users and downstream systems. This support solution helps reduce uncertainty around maintenance events and unplanned incidents by giving procurement and operations teams a defined service commitment tied to the Cisco platform already in place. It is a practical choice for environments where the cost of delay is higher than the cost of assurance, and where support quality must match the importance of the hardware it protects. Ideal For Supporting branch edge routers that must stay available after business hours Covering production Catalyst 8500 deployments in enterprise WAN environments Reducing risk for network teams responsible for critical connectivity paths Maintaining service continuity for infrastructure with limited maintenance windows Why This Product 1 24x7 coverage for always-on operations 2 2-hour response objective for faster escalation 3 Matched to Cisco Catalyst 8500 Series 12-port SFP+ 4 Better fit for production networks than basic break-fix coverage