Cisco Catalyst 3850 CX Level 2 24x7x4 Support | On-Site Maintenance — CON-L24HR-WSC388FE

Keep critical Catalyst 3850 switching infrastructure available with 24x7x4 on-site maintenance built for fast recovery. This service package pairs 4-hour response with parts replacement, repair, and phone support, helping reduce the operational impact of hardware faults in busy campus and access-layer networks. For teams responsible for production connectivity, the value is in the service model: around-the-clock coverage, on-site intervention, and comprehensive defective material retention to support controlled hardware handling. That structure helps preserve uptime while simplifying the replacement workflow for failed components. Over a 4-year term, this support plan is suited to organizations that depend on predictable response commitments and want a higher level of service continuity than standard break/fix coverage. It is a practical fit for infrastructure teams that need to keep user access, voice, and application traffic stable without adding unnecessary complexity to maintenance operations. Ideal For Campus switching support for Cisco Catalyst 3850 access-layer deployments Production network maintenance where 4-hour response is required Organizations needing controlled defective part retention during RMA workflows IT teams standardizing on on-site support for business-critical switching Why This Product 1 4-hour on-site response versus standard next-business-day coverage 2 Includes parts replacement, repair, and phone support in one service plan 3 Comprehensive defective material retention supports controlled hardware handling 4 4-year term fits long-lived campus switching deployments