Cisco Catalyst 3850 48P 3-Year SNTC 24x7x4 | Enterprise Support — CON-3SNTP-WSC388PS

Maintain uptime confidence on Cisco Catalyst 3850 deployments with 3-year Smart Net Total Care coverage. This support service is designed for organizations that cannot afford slow recovery when access-layer switching issues interrupt users, applications, or connected devices. With 24x7 access to Cisco support and a 4-hour hardware response target, this plan helps reduce the operational gap between incident detection and restoration. It is a strong fit for campus networks, branch environments, and distributed sites where switching availability directly affects productivity and service delivery. For infrastructure teams, the value is in predictable support coverage and faster path to resolution. Instead of relying on ad hoc break-fix arrangements, you get a defined service window, vendor-backed assistance, and a support model aligned to business-critical network operations. That makes this service a practical choice for protecting installed Cisco switching investments and preserving the service levels expected in enterprise environments. Ideal For Campus access switching support for Cisco Catalyst 3850 deployments Branch network coverage where rapid hardware response is required Enterprise support planning for installed Cisco switching assets Operations teams needing predictable vendor escalation and replacement coverage Why This Product 1 3-year coverage versus shorter annual support terms 2 24x7 access versus business-hours-only support 3 4-hour hardware response versus slower replacement windows 4 Cisco-backed service versus third-party break-fix coverage