Cisco Catalyst 3850 48-Port UPOE LAN Base | Enterprise Switch — CON-L14HR-HXAF24CX
Protect the access layer that carries daily business traffic. Cisco support for the Catalyst 3850 48-port UPOE LAN Base helps reduce the impact of hardware failure by pairing parts replacement with Next Business Day response, giving network teams a clear path to recovery when a switch goes down. For enterprise environments, the difference is operational certainty. Instead of waiting on uncertain repair timelines, IT can rely on Cisco phone support, web knowledge base access, and replacement coverage to move from incident to resolution faster. That matters in wiring closets and distribution points where a single switch can affect many users, phones, and connected devices. This service is a practical fit for organizations that depend on stable access switching and want to preserve the value of Cisco infrastructure already in place. It supports both physical and electronic service needs, making it suitable for teams that need a support contract aligned to real-world network operations rather than generic warranty coverage. Ideal For Supporting Cisco Catalyst 3850 access switches in enterprise wiring closets Maintaining network availability for user access, voice, and endpoint connectivity Reducing outage impact in campus LAN environments Providing support coverage for production switch replacement workflows Why This Product 1 Provides Next Business Day parts response for faster switch recovery 2 Includes phone support and web knowledge base access 3 Covers both physical and electronic service sub types 4 Built for enterprise access-layer switching environments
- Service name: Cisco SMARTnet - Extended Service
- Service type: Exchange
- Service description: 8 x 5 x Next Business Day
- Service response time: Next Business Day - Parts
- Provided support: Parts Replacement
- Service sub type: Electronic, Physical
- Product Supported: Cisco Catalyst 3850 48 Port UPOE LAN Base
- Manufacturer Part Number: CON-L14HR-HXAF24CX
- Service Name: Cisco SMARTnet - Extended Service
- Service Type: Exchange
- Service Sub Type: Electronic, Physical
- Service Main Type: Exchange
- Service Description: 8 x 5 x Next Business Day
- Provided Support: New Releases Update, Web Knowledge Base Access, Parts Replacement, Phone Support, Replacement
- Service Response Time: Next Business Day - Parts
- Service Characteristic: Parts
- Key Feature 1: Service name: Cisco SMARTnet - Extended Service
- Key Feature 2: Service type: Exchange
- Key Feature 3: Service description: 8 x 5 x Next Business Day
- Key Feature 4: Service response time: Next Business Day - Parts
- Key Feature 5: Provided support: Parts Replacement
- Key Feature 6: Provided support: Phone Support
- Key Feature 7: Provided support: Web Knowledge Base Access
- Key Feature 8: Service sub type: Electronic, Physical
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