Cisco Catalyst 3850 48 Port SNTC 8x5xNBD Support | Exchange Service — CON-SNT-WSC388TE
Keep your Catalyst 3850 access layer covered with a support plan built for operational continuity. Cisco SNTC 8x5xNBD provides 8x5 service with next-business-day replacement, helping teams restore failed hardware without stretching internal spares or delaying recovery. For networks that depend on consistent access switching, that response window can make the difference between a contained incident and a prolonged disruption. This service includes exchange-based replacement, phone support, web support, and new releases updates. That combination gives infrastructure teams a practical support path for troubleshooting, replacement coordination, and ongoing maintenance of the supported platform. It is especially useful in environments where the switch remains a core part of daily business traffic and where predictable service terms matter more than ad hoc repair. Compared with lower-tier coverage, this support package offers a stronger operational safety net for installed Catalyst 3850 hardware. It is suited to organizations that want vendor-backed replacement handling, access to support channels, and a service structure aligned to business hours. If the switch is still carrying production workloads, this contract helps preserve uptime and reduce the cost of unexpected hardware failure. Ideal For Supporting Catalyst 3850 access switches in campus and branch networks Maintaining business-hour recovery coverage for production switching hardware Reducing downtime from failed switch components with exchange replacement Extending the service life of installed Catalyst 3850 infrastructure Why This Product 1 Next-business-day replacement versus slower standard support 2 8x5 coverage for business-hour operations 3 Exchange service reduces internal repair handling 4 Includes phone and web support for faster troubleshooting
- Service description: 24 x 7 x Next Business Day
- Service main type: Exchange
- Service response time: Next Business Day - Replacement
- Provided support: Replacement, New Releases Update, Web Support, Phone Support
- Service sub type: Electronic and Physical
- Product supported: Cisco Catalyst 3850 48 Port
- Vendor: Cisco
- Pricing Type: Service contract
- Product Supported: Cisco Catalyst 3850 48 Port
- Bundle Support: Exchange support
- Covered Period: 8 x 5
- Provided Support: Replacement, New Releases Update, Web Support, Phone Support
- Service Characteristic: Next Business Day - Replacement
- Service Type: Support service
- Remote Onsite: Exchange
- Duration Hours: 8 hours
- Service Duration: 24 x 7 x Next Business Day
- Service Location: Service Depot
- Service Description: 8x5 support with next-business-day replacement and exchange coverage
- Certification Vendor: Cisco
- Key Feature 1: Service description: 24 x 7 x Next Business Day
- Key Feature 2: Service main type: Exchange
- Key Feature 3: Service response time: Next Business Day - Replacement
- Key Feature 4: Provided support: Replacement, New Releases Update, Web Support, Phone Support
- Key Feature 5: Service sub type: Electronic and Physical
- Key Feature 6: Service name: ArubaCare Support
- Key Feature 7: Product supported: Cisco Catalyst 3850 48 Port
- Key Feature 8: Vendor: Cisco
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