Cisco Catalyst 3850 48 Port SNTC 24x7x4 Support | Enterprise Support — CON-SNTP-WSC388PE

Protect a Cisco Catalyst 3850 48-port switch with support coverage built for always-on campus networks. SNTC 24x7x4 service is intended to reduce the time between fault detection and resolution by providing around-the-clock access to Cisco support and a 4-hour response target for qualifying issues. For switching platforms that anchor access layers, wireless aggregation, and user connectivity, support quality matters as much as hardware capability. This service helps infrastructure teams keep a critical switch in service longer, plan maintenance with less uncertainty, and respond faster when outages threaten business operations. It is a strong fit for organizations that depend on the Catalyst 3850 as a stable access-layer platform and want vendor-backed coverage rather than ad hoc troubleshooting. The result is more predictable operations, better uptime protection, and a support model that matches the importance of the network edge. Ideal For Supporting a campus access switch that connects end users and printers Maintaining service coverage for a 48-port Catalyst 3850 in production Reducing downtime risk for network teams managing wired access infrastructure Renewing support before the existing service term expires Why This Product 1 24x7 coverage supports always-on network operations 2 4-hour response helps reduce outage duration on access switching 3 Cisco service aligns to a production Catalyst 3850 platform 4 48-port switch support is better matched to enterprise campus needs