Cisco Catalyst 3850 48 Port PoE LAN Base | On-site Support — CON-L1NBD-ASR1AVC
Maintain uptime on Cisco Catalyst 3850 access-layer switching with a 5-year on-site support agreement built for fast recovery. This service package combines 24x7 coverage, 4-business-hour parts-and-labor response, and parts replacement to help restore failed hardware without waiting on standard depot cycles. For infrastructure teams, the value is in speed and predictability. On-site support reduces the friction of troubleshooting across distributed locations, while repair and replacement coverage helps contain the operational impact of switch failures. The service characteristic of parts and labor keeps the maintenance model straightforward for procurement and operations alike. This agreement is suited to environments where access switching carries user connectivity, voice, and application traffic that cannot tolerate extended interruption. By extending support over 5 years, it helps align maintenance planning with the lifecycle of the platform and gives teams a clearer path for sustaining service levels across the network edge. Ideal For Support branch and campus access switching with on-site response coverage Maintain production network uptime where switch failure disrupts users and voice traffic Standardize hardware support across distributed Cisco Catalyst deployments Extend lifecycle coverage for access-layer infrastructure under a fixed service term Why This Product 1 Includes on-site response instead of depot-only service 2 Covers both parts and labor for simpler incident resolution 3 Provides 24x7 support with 4-business-hour response 4 Extends coverage for 5 years to match lifecycle planning
- Service type: maintenance
- Service duration: 5 years
- Delivery method: on-site
- Service description: 24x7x4 business hour
- Service characteristic: parts & labor
- Provided support: repair
- Service sub type: electronic and physical
- Pricing Type: Service
- Product Supported: Cisco Catalyst 3850 48 Port PoE LAN Base
- Bundle Support: Parts & Labor
- Covered Period: 5 Year
- Provided Support: Repair
- Service Characteristic: Parts & Labor
- Certification Vendor: Cisco
- Language Supported: English
- Key Feature 1: Service type: maintenance
- Key Feature 2: Service duration: 5 years
- Key Feature 3: Delivery method: on-site
- Key Feature 4: Service description: 24x7x4 business hour
- Key Feature 5: Service characteristic: parts & labor
- Key Feature 6: Provided support: repair
- Key Feature 7: Provided support: parts replacement
- Key Feature 8: Service sub type: electronic and physical
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