Cisco Catalyst 3850 48-Port PoE LAN Base | Enterprise Switch Support — CON-L1NBD-WSC3851L
Keep your access layer stable when the network cannot pause. This 5-year on-site maintenance service is built for the Cisco Catalyst 3850 48 Port PoE LAN Base and combines 24x7 support with next-business-day parts and labor response. For distributed sites, branch closets, and campus switching environments, that means faster recovery when hardware issues threaten user access, voice, wireless, or downstream services. The service package includes repair, parts replacement, phone support, web support, and web knowledge base access, along with new releases updates. That breadth matters when the switch is carrying business-critical traffic and every hour of delay affects operations. On-site delivery reduces the burden on internal teams and helps contain downtime without forcing a full replacement cycle. For organizations that standardize on Cisco switching, this support plan adds predictable coverage over a long service window. It is a practical choice when the cost of an outage exceeds the cost of keeping expert-backed support in place. The result is faster resolution, fewer surprises, and a clearer path to maintaining network availability across the life of the platform. Ideal For Support campus access switches carrying user, voice, and wireless traffic Protect branch office switching where local IT coverage is limited Maintain uptime for network closets serving critical business applications Reduce recovery time for organizations standardizing on Cisco Catalyst access hardware Why This Product 1 24x7 on-site coverage versus basic business-hours support 2 Next-business-day parts and labor response for faster recovery 3 5-year term for long-range service planning 4 Includes repair, parts replacement, and knowledge base access
- Service type: maintenance
- Service duration: 5 years
- Service delivery: on-site
- Service response: next business day parts and labor
- Support coverage: parts replacement
- Support channels: phone support and web support
- Provided Support: Repair, Parts Replacement, Phone Support, Web Support, Web Knowledge Base Access, New Releases Update
- Service Characteristic: Parts & Labor
- Service Type: Maintenance
- Remote Onsite: On-site
- Service Duration: 5 Year
- Service Location: On-site
- Service Description: 24x7xNext Business Day support with parts and labor coverage
- Key Feature 1: Service type: maintenance
- Key Feature 2: Service duration: 5 years
- Key Feature 3: Service delivery: on-site
- Key Feature 4: Service response: next business day parts and labor
- Key Feature 5: Support coverage: parts replacement
- Key Feature 6: Support coverage: repair
- Key Feature 7: Support channels: phone support and web support
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