Cisco Catalyst 3850 48-Port 8x5xNBD Support | Enterprise TAC Service — CON-SSSNT-WSC3851W

Keep your Catalyst 3850 deployment supported with a service plan built for business-hour response and next-business-day replacement coverage. For teams running campus access switching, the difference is measured in restored connectivity, fewer prolonged disruptions, and more predictable support handling when incidents occur. This support offering is suited to environments where the switch is a core access-layer dependency and downtime has a direct cost to users and operations. 8x5xNBD coverage helps align support with standard operating windows while preserving a practical recovery path for hardware-related issues. That matters when the switch sits at the edge of user access, voice, wireless, or application connectivity. Choose this service when you need vendor-backed support for a deployed Catalyst 3850 and want a maintenance model that balances cost control with dependable response. It is a straightforward way to extend the service life of the platform and reduce the operational burden on internal IT staff. Ideal For Support campus access switches serving wired user connectivity Cover production network hardware in business-hour operations Maintain service continuity for branch or office switching Provide vendor support for deployed Catalyst 3850 infrastructure Why This Product 1 Business-hour coverage instead of 24x7 premium support 2 Next-business-day response for predictable recovery planning 3 Four-year term for longer lifecycle coverage 4 Vendor-backed support for deployed Catalyst 3850 hardware