Cisco Catalyst 3850 48 3YR SNTC 8x5xNBD | Support Services — CON-3SNT-WSC3851L

Protect the switching infrastructure that keeps users, applications, and access networks moving. This 3-year Cisco Smart Net Total Care service for the Catalyst 3850 48 provides 8x5xNBD support coverage, giving operations teams a direct path to Cisco assistance during business hours with next-business-day response handling. For infrastructure teams, the value is not just access to support — it is faster resolution when a switch issue threatens availability, performance, or change windows. Cisco-backed service coverage helps reduce time spent isolating faults, validating hardware-related incidents, and coordinating recovery steps. That matters on a platform often placed at the edge of campus networks, where a single failure can affect many downstream users. This service is a practical fit for organizations that need dependable vendor support without the cost profile of around-the-clock coverage. It aligns well with standard business operations, planned maintenance cycles, and environments where predictable response times are more important than premium 24x7 escalation. For teams standardizing support across installed Cisco switching assets, it adds a clear service layer around a critical access switch investment. Ideal For Campus access switching support for a Cisco Catalyst 3850 48 deployment Business-hour coverage for branch or office network switching infrastructure Standardized support renewal for installed Cisco access-layer hardware Vendor escalation path for hardware incidents affecting user connectivity Why This Product 1 3-year coverage versus shorter renewal cycles 2 8x5xNBD support versus basic warranty-only coverage 3 Cisco-backed assistance versus third-party break-fix support 4 Designed for Catalyst 3850 48 support continuity