Cisco Catalyst 3850 3YR SNTC 24x7x4 Support | Enterprise Network Support — CON-3SNTP-WS5048UL

Maintain service continuity on your Catalyst 3850 deployment with 3-year Cisco Smart Net Total Care coverage. This support entitlement is built for teams that need rapid access to Cisco expertise, predictable escalation paths, and hardware replacement coverage that reduces the operational impact of switch failure. For enterprise access networks, the difference between standard warranty coverage and SNTC is response discipline. You get 24x7 access to Cisco Technical Assistance Center resources, case management aligned to production urgency, and replacement logistics intended to shorten outage windows. That matters when the switch is carrying user access, voice, wireless uplinks, or edge aggregation traffic. This entitlement is a practical fit for organizations standardizing on Catalyst 3850 hardware and looking to preserve the value of that investment over a multi-year lifecycle. It supports procurement planning, simplifies renewal management, and gives infrastructure teams a clearer path to recovery than ad hoc break-fix arrangements. For environments where downtime has a direct business cost, this is the support layer that helps keep the network accountable. Ideal For Supporting campus access switches in a production enterprise LAN Covering Catalyst 3850 hardware in branch office network closets Maintaining support for voice, wireless, and user access switching Standardizing break-fix coverage across Cisco switching deployments Why This Product 1 Adds 24x7 Cisco support beyond standard warranty coverage 2 Includes faster hardware replacement terms for production environments 3 Fits enterprise procurement with a fixed 3-year entitlement 4 Designed specifically for Cisco Catalyst 3850 switches