Cisco Catalyst 3850 24x7x4 Support | On-Site Service, Enterprise — CON-SSSNP-WSC3851E

Protect network availability with Cisco 24x7x4 support for Catalyst 3850 deployments. This service is built for teams that cannot afford long restoration windows when switching infrastructure fails. With around-the-clock coverage, on-site response, repair, and parts replacement, it helps shorten the path from incident to recovery. For campus, branch, and distribution environments, the value is not just faster response. It is the ability to keep network operations predictable when access, voice, wireless, or application traffic depends on the switch layer. A service plan like this is often chosen when the business impact of a network outage is greater than the premium for rapid vendor support. Cisco’s service model gives infrastructure teams a clear escalation path and a practical way to protect deployed hardware over time. It is a strong fit for organizations that want to preserve uptime, reduce internal troubleshooting burden, and maintain confidence in critical switching assets without relying on ad hoc break-fix arrangements. Ideal For Supporting campus switching where downtime affects user access and applications Covering branch or distribution switches that require rapid restoration Maintaining service levels for network infrastructure with strict uptime targets Reducing recovery time for Catalyst 3850 hardware incidents Why This Product 1 24x7 coverage for always-on network operations 2 Four-hour on-site response for faster recovery 3 Repair and parts replacement included 4 Five-year service term for long-term protection