Cisco Catalyst 3850 24x7x4 On-Site Service | Enterprise Maintenance — CON-L24HR-WSC388TS

Keep core switching infrastructure available when response time matters. This Cisco Catalyst 3850 support service delivers 24x7x4 on-site coverage with parts and labor included, helping restore service quickly after a hardware issue interrupts operations. Built for environments where network downtime affects users, applications, and business continuity, the service combines remote diagnosis, phone support, repair, parts replacement, and access to web knowledge resources. The 4-hour parts-and-labor response target is designed to shorten recovery windows and reduce the burden on internal IT teams. A 5-year service duration gives procurement teams a clear support horizon and helps standardize maintenance planning across deployed switching assets. For organizations running branch, campus, or distribution network infrastructure on Catalyst 3850 platforms, this service adds a practical layer of protection without changing the underlying architecture. Choose this coverage when uptime, response speed, and predictable support costs matter more than basic break-fix protection. It is a strong fit for teams that need vendor-backed maintenance aligned to production network demands. Ideal For Campus switching support for production access layers Branch network maintenance for business-critical connectivity Distribution network recovery planning for hardware failures Long-term support coverage for deployed Catalyst 3850 switches Why This Product 1 Faster recovery than standard business-hours support 2 Includes parts replacement and labor, not just advisory help 3 On-site response reduces JTFpping delays for failed hardware 4 5-year term supports long-range infrastructure planning