Cisco Catalyst 3850 24 Support 8x5xNBD | Enterprise Network Service — CON-SSSNT-WSC384TS

Protect the switching layer that keeps users, applications, and sites connected. This Cisco support service for the Catalyst 3850 24 provides 8x5 coverage with next-business-day response, giving IT teams a practical support model for environments that need dependable service without the cost of around-the-clock coverage. For many enterprise deployments, the value is in predictable recovery and controlled operating expense. Next-business-day support helps align maintenance planning with standard business operations, while 8x5 coverage supports teams that staff network operations during business hours. That combination makes it easier to manage incidents, schedule repairs, and keep the network moving without overbuying service levels that the environment does not require. This is a strong fit for campus access layers, branch aggregation, and distributed networks where the switch is essential, but the support model can remain efficient. It delivers the right balance of coverage, response, and cost discipline for organizations that want reliable Cisco-backed service on a widely deployed platform. Ideal For Campus access switching support for end-user connectivity Branch office network coverage with business-hours staffing Distribution-layer maintenance planning for Cisco switching Cost-controlled support for distributed enterprise networks Why This Product 1 8x5 coverage versus 24x7 premium support 2 Next-business-day response versus same-day onsite service 3 Business-hours staffing fit versus always-on operations 4 Cost-controlled support versus higher-tier service contracts