Cisco Catalyst 3850 24 Port SNTC 24x7x4OS Support | Enterprise — CON-OSP-WS-C384PS

Keep your Catalyst 3850 access layer covered with Cisco Smart Net Total Care 24x7x4OS service. Built for production networks, this support offering helps shorten the path from fault to resolution with 24-hour access to Cisco expertise and a 4-hour response target for covered incidents. For teams responsible for campus switching, that means less time waiting on escalation and more confidence when a port failure, software issue, or hardware event threatens service continuity. This service is designed for organizations that depend on the Catalyst 3850 platform to carry user access, voice, and application traffic across the business day and beyond. Instead of relying on reactive troubleshooting alone, you get a structured support path that aligns with the operational demands of enterprise infrastructure. It is a strong fit when the cost of delay is measured in lost productivity, interrupted communications, and avoidable recovery effort. For procurement teams, the value is straightforward: preserve the installed base, reduce operational uncertainty, and extend the useful life of a proven switching platform with vendor-backed support. For engineering teams, it means a cleaner escalation path and support coverage that matches the importance of the network edge. Ideal For Support campus access switching in enterprise office networks Maintain service continuity for voice and data traffic on Catalyst 3850 Cover production network edge infrastructure with vendor support Reduce recovery time for switch faults in business-critical environments Why This Product 1 Cisco-backed support versus generic third-party coverage 2 24x7x4OS response target versus standard business-hours support 3 Built for Catalyst 3850 versus broad, non-specific network coverage 4 Structured escalation path versus ad hoc troubleshooting