Cisco Catalyst 3850 24 Port SNTC 24x7x4 | Cisco Support, Enterprise — CON-SNTP-WSC384PE
Keep your Catalyst 3850 24-port switch environment covered with Cisco SNTC 24x7x4 support. This service is built for networks where switch availability affects user access, application performance, and site continuity. With around-the-clock coverage and a four-hour response target, it gives infrastructure teams a tighter support window when incidents demand fast action. For enterprise switching layers, response time matters. A failed access switch can interrupt voice, wireless, endpoint connectivity, and downstream services in minutes. This support offering is aimed at reducing that exposure by pairing Cisco service coverage with a faster escalation path than standard business-hour plans. Choose this service when the switch is part of a production network that cannot wait for next-day handling. It is a strong fit for organizations that value predictable support terms, faster remediation, and vendor-backed coverage for a core access-layer platform. Ideal For Supporting production Catalyst 3850 access switches in enterprise LANs Covering network switches that carry voice, wireless, and endpoint traffic Reducing outage impact in branch offices and campus closets Maintaining continuity for 24-hour operations and distributed sites Why This Product 1 24x7 coverage for always-on network operations 2 Four-hour response versus next-business-day plans 3 Cisco-backed support for Catalyst 3850 switches 4 Better fit for production access-layer dependencies
- Pricing Type: Service contract
- Product Supported: Cisco Catalyst 3850 24-port switch
- Bundle Support: Network hardware support service
- Covered Period: 24 hours a day, 7 days a week
- Provided Support: 24x7 support
- Service Characteristic: Four-hour response
- Service Type: 24x7x4 support
- Remote Onsite: Remote and onsite
- Duration Hours: 168 hours
- Service Duration: 24x7 coverage
- Service Location: Customer site
- Service Description: Cisco support service for Catalyst 3850 24-port switches with 24x7 coverage and four-hour response objectives.
- Certification Vendor: Cisco
- Language Supported: English
- Key Feature 1: Cisco SNTC service for Catalyst 3850 24-port switches
- Key Feature 2: 24x7x4 support coverage model
- Key Feature 3: Four-hour response objective
- Key Feature 4: Professional services support offering
- Key Feature 5: Designed for enterprise network switching
- Key Feature 6: Vendor-backed service entitlement
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