Cisco Catalyst 3850 24 Port Smart Net Support | 8x5 NBD Enterprise — CON-SNT-WSC384PE

Maintain service continuity on a Cisco Catalyst 3850 24-port deployment with Smart Net coverage designed for operational teams that cannot afford slow escalation. This 3-year, 8x5 next-business-day support service gives you a defined technical support path for troubleshooting and issue resolution, helping reduce downtime risk when access switching becomes a dependency for users, applications, and connected devices. For infrastructure groups standardizing on Cisco switching, the value is not just access to support — it is predictable response timing, vendor-backed technical assistance, and a cleaner way to protect the installed base over the full service term. That matters when the switch is carrying business traffic, voice, or edge connectivity and the cost of delay is measured in lost productivity. This service is a practical fit for organizations that want to preserve the life of a deployed Catalyst 3850 while keeping support coverage aligned to business hours and next-business-day response expectations. It is the kind of coverage procurement can approve and operations can rely on without overbuying unnecessary service tiers. Ideal For Supporting a campus access switch that carries user and device traffic during business hours Maintaining coverage for a deployed Cisco Catalyst 3850 in a branch or remote office Standardizing support terms across an enterprise switching refresh Extending the service life of an installed access-layer switch without replacing hardware Why This Product 1 Defined 8x5 next-business-day coverage instead of ad hoc break-fix support 2 3-year term supports budget planning and lifecycle management 3 Cisco-backed technical support fits installed Catalyst switching environments 4 Electronic service delivery keeps administration simple