Cisco Catalyst 3850 24-Port PoE IP Base SNTC 24x7x4OS | Enterprise Support — CON-OSP-WSC3852S

Keep your Catalyst 3850 access layer covered when service disruption is not an option. SNTC-24X7X4OS provides Cisco Smart Net Total Care support for 24-port PoE IP Base deployments, giving operations teams a clear path to assistance when hardware issues, replacement needs, or network faults threaten availability. This service is built for environments where switch uptime directly affects users, phones, wireless access points, and downstream systems. Instead of relying on ad hoc troubleshooting or slow procurement cycles, you get defined support coverage aligned to production networking demands. That matters when the switch is carrying access traffic, powering endpoints over PoE, and anchoring a segment that cannot afford extended downtime. For teams standardizing on Cisco infrastructure, this support package helps preserve the value of the installed base by extending service coverage around a proven platform. It is a practical choice for organizations that want predictable support handling, faster issue escalation, and a cleaner operational model than self-managed break-fix coverage. Ideal For Supporting campus access switches powering phones and wireless access points Maintaining service coverage for branch office Catalyst 3850 deployments Protecting production network access layers in enterprise facilities Standardizing support for Cisco switching across distributed sites Why This Product 1 Cisco-backed support versus generic third-party coverage 2 24x7x4OS response versus business-hours-only plans 3 Built for Catalyst 3850 access switching versus broad, non-specific contracts 4 Better fit for production PoE environments than basic warranty coverage