Cisco Catalyst 3850 24-Port LAN Base Support | 8x5xNBD Service — CON-L1NBD-WSC384TL

Protect the switching layer that keeps users, applications, and downstream systems connected. This CX Level 1 service for Cisco Catalyst 3850 24-port Data LAN Base is built for teams that need practical response, not vague promises. With 8x5xNBD coverage, advance parts replacement, and service depot exchange handling, it gives operations a clear path to recovery when hardware issues interrupt service. The value is in speed and structure. Next-business-day parts replacement helps shorten the window between failure and restoration, while depot-based service keeps the process organized and cost-conscious. For infrastructure teams managing a deployed Catalyst 3850 base, that means fewer surprises, less manual escalation, and a support model that fits standard business-hour operations. This service is a strong fit for environments where the switch is still central to access-layer availability and where replacement timing matters more than broad, generalized support. It supports disciplined maintenance planning, helps protect uptime expectations, and gives procurement a defined service term with a clear response profile. For organizations that prefer to keep proven hardware in service, this is the kind of coverage that justifies the asset’s continued role in the network. Ideal For Supporting a Cisco Catalyst 3850 access switch in a business-hour operations model Replacing failed parts quickly in a 24-port LAN Base deployment Maintaining service coverage for a production campus edge switch Using depot exchange to manage hardware recovery in a controlled support process Why This Product 1 Includes next-business-day parts replacement 2 Uses depot exchange instead of generic break-fix support 3 Built for Cisco Catalyst 3850 24-port LAN Base deployments 4 Defined 1-month service term for short-cycle coverage