Cisco Catalyst 3850 24 Port 10G Fiber Switch IP Services | On-Site Support — CON-L1NCD-ISR4321V

Keep your Catalyst 3850 deployment covered with a 1-year on-site service plan built for fast recovery and steady operations. This service combines technical support, update and upgrade assistance, and advanced parts replacement with on-site labor for covered products. When a failure is reported and diagnosed, the service is designed to deliver the replacement part and an on-site field technician within the purchased response window, helping reduce downtime and restore service faster. For teams running critical access or aggregation layers, the value is in response discipline. You get 24x7 telephone and web access to the Global Technical Assistance Center for problem reporting, product questions, and help with hardware and operational software. That means fewer delays when issues surface after hours, and a clearer path from incident to resolution. This service is a strong fit for organizations that need predictable support coverage for a business-critical switch and want to avoid the cost and risk of slower, ad hoc break-fix handling. It helps preserve uptime, protect staff time, and keep network operations moving with less disruption. Ideal For Support a campus access switch that must recover quickly after hardware failure Cover a branch or remote site where local spares are not practical Maintain service continuity for network infrastructure with limited internal break-fix capacity Provide predictable support for production switching during maintenance windows Why This Product 1 On-site response instead of remote-only assistance 2 Next-business-day parts and labor for faster recovery 3 24x7 access to GTAC for after-hours incidents 4 Advanced parts replacement for covered failures