Cisco Catalyst 3850 12 Port GE SFP IP Services | Cisco Support — CON-L24HR-ISR4431S

Maintain service continuity for Cisco Catalyst 3850 deployments with a depot-based maintenance plan designed around replacement and support access. This one-month service includes exchange handling, web knowledge base access, web support, email support, phone support, and replacement coverage to help teams resolve issues without extending downtime. The 10-business-day replacement response time gives operations teams a clear expectation for recovery planning, while the service depot model keeps the process structured and cost-conscious. For infrastructure groups managing access-layer switching, that combination matters: it reduces uncertainty, supports maintenance planning, and helps preserve productivity when hardware issues arise. This service is a practical fit for organizations that want formal support coverage without overcommitting to a longer term. It provides a defined maintenance window, multiple support channels, and a replacement path that helps keep Cisco Catalyst 3850 environments operational and easier to manage across the service lifecycle. Ideal For Supporting Cisco Catalyst 3850 switch maintenance during a short-term coverage period Managing replacement workflows for access-layer network hardware Providing depot-based service for teams that need controlled repair handling Maintaining operations while waiting for replacement hardware Why This Product 1 Depot exchange model instead of onsite repair 2 10-business-day replacement target for planning 3 Multiple support channels included 4 1-month term for short-duration coverage needs