Cisco Catalyst 3650 CX Level 2 24x7x4 Support | On-Site Enterprise — CON-L24HR-WS3652TL

Keep your Catalyst 3650 environment available when the network cannot wait. This Cisco CX Level 2 service delivers 24x7 coverage with a 4-hour response target and on-site repair support, helping infrastructure teams move from incident to restoration with less delay. It is designed for organizations that depend on stable switching performance across campus and branch operations. The service combines parts replacement, repair, remote diagnosis, phone support, and web knowledge base access to shorten troubleshooting cycles and reduce time spent coordinating vendors. Comprehensive defective material retention adds control for teams with strict asset-handling requirements, while new releases updates help keep support coverage aligned with current service needs. For enterprises that value predictable recovery over reactive break-fix, this extended service adds a clear operational advantage. It supports the installed base with the kind of response discipline that helps protect user access, application traffic, and network continuity when hardware issues arise. Ideal For Campus switching environments that require rapid restoration after hardware failure Branch network deployments where on-site repair support reduces operational disruption Enterprise infrastructure teams standardizing maintenance for Catalyst 3650 switches Organizations with strict asset-retention requirements for failed network components Why This Product 1 Faster recovery than standard business-hours support 2 On-site repair coverage instead of remote-only assistance 3 Includes parts replacement and defective material retention 4 Built for critical Catalyst 3650 switching environments