Cisco Catalyst 3650 48-Port Full PoE CX L1 Support | Enterprise — CON-C14HH-WS5048FS

Keep access switching supported around the clock with Cisco CX Level 1 service for Catalyst 3650 48-port full PoE deployments. This service is built for environments where network access cannot wait for business hours, and where fast response is essential to keeping users, devices, and applications connected. With 24x7x4 coverage, the service provides continuous availability and a four-hour response target for covered incidents. That matters in distributed enterprises, retail locations, and operational networks where PoE-powered endpoints, wireless access points, and voice devices depend on the switch layer every hour of the day. For procurement and infrastructure teams, the appeal is straightforward: defined support, vendor alignment, and faster escalation when compared with lower-tier coverage. It is a practical way to protect a mature access platform without overcomplicating the support model. When the switch is the point of control for endpoint power and connectivity, this level of coverage helps preserve uptime and reduce operational risk. Ideal For 24x7 support for enterprise access-layer switching Retail and branch networks that require continuous connectivity PoE-dependent endpoint environments with wireless and voice devices Production sites where four-hour response coverage is required Why This Product 1 24x7 coverage for always-on network operations 2 Four-hour response target for faster incident handling 3 Aligned to Catalyst 3650 48-port full PoE deployments 4 Vendor-backed Cisco support for production access layers