Cisco Catalyst 2960XR 48-Port PoE Support | Cisco CX, Enterprise — CON-C14HH-W296X48F

Protect mission-critical access switching with Cisco CX support for the Catalyst 2960XR 48-port PoE platform. This service package combines 24x7 coverage with a four-hour response target, giving operations teams a faster path to diagnosis and recovery when an edge switch impacts connectivity across a busy site. The 2960XR family is often deployed where port density, PoE delivery, and dependable access are essential. In those environments, support quality matters as much as the hardware itself. Cisco-backed coverage helps reduce time spent coordinating escalation, shortens the path to replacement or remediation, and supports the continuity that enterprise networks depend on. This tier is a strong fit for organizations that cannot confine support to business hours. It is designed for production networks, campus access layers, and distributed sites where phones, endpoints, wireless gear, and building systems rely on the switch every hour of the day. The result is a support posture that matches the operational importance of the platform. Ideal For Support campus access switches that must stay online after hours Maintain PoE connectivity for phones and endpoints in production sites Cover branch networks that operate outside business hours Reduce recovery time for high-density Catalyst 2960XR deployments Why This Product 1 24x7 coverage suits always-on networks 2 Four-hour response is faster than business-hour plans 3 Vendor-backed support reduces escalation friction 4 Better fit for production access layers than basic coverage