Cisco Catalyst 2960XR 48 GigE PoE 370W Support | Enterprise Support — CON-C1NBH-W296X48L

Keep critical access switching under vendor-backed coverage when outages are not an option. This Cisco service package is aligned to the Catalyst 2960XR 48 GigE PoE 370 W platform and is designed for environments that depend on stable wired access, powered edge devices, and predictable support response. For network teams, the value is in reducing the operational risk around a switch that sits at the edge of user connectivity. With 8x5xNBD coverage, support is structured around standard business hours and next-business-day attention, making it easier to plan maintenance, manage incidents, and keep branch or campus access layers moving. This is the kind of service tier that makes sense when the switch is still strategically important, but the organization wants a controlled support model rather than overbuying on response time. It helps preserve the life of installed Cisco infrastructure while keeping service expectations clear for procurement, operations, and budget planning. Ideal For Branch office access switching with PoE-powered phones and endpoints Campus edge support for user connectivity and wired access Budget-conscious maintenance coverage for installed Cisco switching Operations teams standardizing support on business-hours response Why This Product 1 Business-hours coverage instead of around-the-clock support 2 Next-business-day response for controlled operating costs 3 Matched to Catalyst 2960XR access switching 4 Supports PoE-powered edge devices on a 370 W platform