Cisco Catalyst 2960X 48 GigE PoE Support | Cisco CX L1 NBD — CON-C1NBH-WSC48LPD

Support the switching layer that keeps users, devices, and services connected. Cisco CX Level 1 coverage for the Catalyst 2960X gives infrastructure teams a defined support path for 48 GigE PoE access switches with 370 W power and 2 x 10 uplinks. This service is well suited to organizations that want reliable vendor-backed assistance for a proven campus platform. The 8x5xNBD model aligns with business operations and provides next-business-day response, which helps reduce the operational impact of switch incidents without paying for a higher service tier than the environment requires. For procurement and operations teams, the appeal is straightforward: preserve the value of installed Cisco switching, keep PoE endpoints online, and maintain a clear escalation path when issues arise. It is a practical way to extend the service life of a widely deployed access switch while keeping support expectations explicit and manageable. Ideal For Campus access switching support for Catalyst 2960X deployments PoE endpoint connectivity for phones, access points, and cameras Business-hours support for branch office network infrastructure Installed-base support during switch lifecycle extension Why This Product 1 48-port PoE support fits dense access-layer deployments 2 370 W power coverage supports powered endpoints 3 Business-hours response keeps support aligned to operations 4 Vendor-backed service helps extend switch lifecycle value