Cisco Catalyst 2960X 48 GigE PoE 370W L1 Support | Enterprise — CON-C1NBH-WSC248SL

Keep your Catalyst 2960X access layer covered with Cisco CX Level 1 support designed for environments that depend on stable switching and PoE delivery. This service aligns with an 8x5xNBD support model, giving IT teams a defined path for issue handling during business hours and next-business-day response for covered incidents. Built for the Cisco Catalyst 2960X 48 GigE PoE platform with 370 W PoE and 4 x 1G uplinks, this support offering is a practical fit for branch offices, campus access closets, and distributed deployments where switch availability directly affects phones, wireless access points, badge readers, and other powered endpoints. It helps reduce uncertainty when a switch issue interrupts user access or device power. For procurement teams, this service adds a clear support layer around a widely deployed access switch family without overbuying coverage that may not match the site’s operating model. For infrastructure teams, it provides a vendor-aligned support path that helps keep standard access switching predictable and easier to maintain over time. Ideal For Support branch office access switching with defined business-hour coverage Cover campus IDF switches powering phones and wireless access points Protect standard access-layer deployments with next-business-day response Maintain service continuity for distributed network closets Why This Product 1 Business-hour support with next-business-day response 2 Matched to Catalyst 2960X access-layer deployments 3 Covers 370 W PoE switching environments 4 Vendor-backed service for distributed network sites