Cisco Catalyst 2960-XR 48 GigE 4 SNTC Support | Enterprise Network — CON-SNTP-WS296X48

Support your Cisco Catalyst 2960-XR switching environment with 24x7x4 coverage designed for operational continuity. In access-layer networks, a switch issue can interrupt users, endpoints, and business applications quickly. This service helps you respond with speed and structure when that happens. The value of this support tier is in its response discipline. Around-the-clock coverage and a four-hour response objective give IT teams a clearer path through incidents, especially in environments where network access is essential to daily operations. That makes it a practical choice for organizations that treat switching as core infrastructure, not commodity hardware. For procurement teams, this service also simplifies lifecycle planning. It ties support to a specific Catalyst 2960-XR deployment, helping standardize coverage across sites and reducing the risk of under-supported network assets. For operations teams, it supports faster escalation and more predictable incident handling. Choose this service when the network must stay available, support response matters, and the cost of downtime is higher than the cost of proper coverage. Ideal For Cover campus access switches that support daily user connectivity Support branch network infrastructure with defined response timing Protect production LAN environments from extended outage impact Standardize Cisco support across Catalyst 2960-XR switch fleets Why This Product 1 24x7x4 coverage for faster incident response 2 Cisco-backed support for Catalyst 2960-XR switching 3 Better fit for production networks than limited-hour plans 4 Defined service term for lifecycle planning