Cisco Catalyst 2960-XR 24 GI 8x5xNBD Support | Enterprise Network Service — CON-SSSNT-WS296X24

Keep access-layer switching on a defined support path with Cisco 8x5xNBD service for Catalyst 2960-XR 24-port Gigabit deployments. Built for organizations that need predictable response windows, this coverage helps reduce operational risk when a switch issue interrupts user access, edge connectivity, or local application traffic. For infrastructure teams, the value is in response discipline. Business-hour coverage fits standard operations, while next-business-day replacement support helps restore service without the cost of around-the-clock premium coverage. That makes this service a practical fit for stable production environments where uptime matters, but incident patterns do not justify 24x7 escalation. Cisco-backed service also simplifies lifecycle planning. Instead of treating access switches as isolated hardware purchases, you maintain a support relationJTFp that aligns with enterprise procurement, asset management, and refresh cycles. For distributed networks, that consistency matters: fewer surprises, clearer ownerJTFp, and a faster path from fault to resolution. This service is well suited to teams protecting branch, campus, and departmental switching where the goal is continuity, not overbuying support. It gives you a defined service level for a widely deployed access platform, helping preserve network availability and operational confidence. Ideal For Support campus access switches that serve user endpoints and local network segments Cover branch office switching where weekday response is sufficient Maintain service continuity for departmental network closets and edge aggregation Standardize support coverage across deployed Catalyst 2960-XR assets Why This Product 1 Business-hour coverage instead of 24x7 premium support 2 Next-business-day response for covered incidents 3 Cisco-backed service for Catalyst 2960-XR access switching 4 Better fit for stable production networks than ad hoc break-fix