Cisco Catalyst 2960-X 48 GigE PoE SNTC-8X5X4OS | Enterprise Support — CON-OSE-WSC294SL
Protect access-layer switching with Cisco Smart Net Total Care 8x5x4 support for Catalyst 2960-X 48 GigE PoE deployments. This service is built for organizations that need dependable vendor coverage during business hours and a defined response path when network issues affect users, phones, wireless access points, or downstream systems. For teams managing campus, branch, or edge switching, the difference between basic coverage and a structured support contract is operational certainty. When a switch supports PoE devices and core user connectivity, even a localized fault can create outsized impact. This support offering helps reduce that risk by aligning service response with the importance of the platform. It is a practical choice for infrastructure teams that want Cisco-backed support without paying for around-the-clock coverage they may not need. The result is a more disciplined support posture for installed Catalyst 2960-X environments, with coverage that fits standard enterprise operating windows and procurement expectations. Ideal For Campus access switching support for employee connectivity Branch office PoE switch coverage for phones and endpoints Business-hour network operations requiring vendor-backed response Installed Catalyst 2960-X support for procurement renewal Why This Product 1 More economical than 24x7 coverage for business-hour environments 2 Better support certainty than ad hoc break-fix arrangements 3 Designed for Catalyst 2960-X PoE access switching 4 Matches standard enterprise operating windows
- Product Supported: Cisco Catalyst 2960-X 48 GigE PoE switch
- Bundle Support: Smart Net Total Care
- Covered Period: Service term not specified
- Provided Support: Technical Support
- Service Characteristic: 8x5x4 response coverage
- Service Type: Support Contract
- Remote Onsite: Remote
- Duration Hours: 4 hours
- Service Duration: 8x5x4
- Service Location: Customer Site
- Service Description: Cisco Smart Net Total Care coverage for Catalyst 2960-X 48 GigE PoE switching environments
- Certification Vendor: Cisco
- Key Feature 1: Cisco Smart Net Total Care support service
- Key Feature 2: 8x5x4 service coverage model
- Key Feature 3: Designed for Catalyst 2960-X 48 GigE PoE switches
- Key Feature 4: Access-layer support for enterprise networks
- Key Feature 5: Four-hour response commitment during coverage window
- Key Feature 6: Service-only offering; no hardware included
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