Cisco Catalyst 2960-X 48 GigE 2 x 1G SFP Support | Enterprise Network — CON-SSSNT-WSC296X4

Maintain steady access-layer operations with Cisco solution support for Catalyst 2960-X switches configured with 48 GigE ports and 2 x 1G SFP uplinks. This 8x5xNBD service is built for environments where predictable response matters more than ad hoc break-fix coverage. When a covered issue interrupts switching performance, next-business-day support helps restore service faster and keeps your network team focused on planned work instead of emergency triage. For campus, branch, and distribution-layer deployments, the value is in continuity. A switch failure can affect phones, endpoints, printers, and application access across an entire segment. This support offering helps reduce the operational cost of that risk by aligning service coverage to business hours and providing a defined response window. It is a practical fit for organizations that want dependable support on a widely deployed Cisco access platform without paying for around-the-clock coverage they do not need. Use it to extend the life of installed infrastructure, standardize support terms across switch fleets, and keep procurement aligned with the hardware already in service. For teams managing large Cisco footprints, this is the kind of coverage that supports uptime discipline and budget control at the same time. Ideal For Supporting campus access switches serving wired endpoints and VoIP phones Covering branch office switching where business-hours response is sufficient Extending support on installed Catalyst 2960-X hardware during refresh planning Standardizing maintenance coverage across distributed Cisco switch fleets Why This Product 1 Business-hours coverage instead of 24x7 pricing 2 Next-business-day response for covered issues 3 Matched to Catalyst 2960-X access switching 4 Supports 48 GigE and 2 x 1G SFP configurations