Cisco Catalyst 1300 CX Level 2 8x5xNBD Support | Enterprise Switch — CON-L2NBD-C1300T24

Keep access-layer switching on a predictable support path with Cisco CX Level 2 8x5xNBD coverage for the Catalyst 1300 24-port GE, 4 x 10G SFP platform. This service is built for operations teams that need structured escalation, faster access to Cisco expertise, and next-business-day hardware response when a fault interrupts service. For environments where switch uptime affects users, phones, cameras, and downstream infrastructure, support quality matters as much as the hardware itself. CX Level 2 adds a higher-touch service tier that helps reduce time spent isolating issues and moving through standard support queues. The result is a cleaner path from incident to resolution, with coverage aligned to business hours and a response model that supports planned IT operations. This service is a strong fit for organizations standardizing on Catalyst 1300 switching and looking to protect the investment with vendor-backed assistance. It helps preserve operational continuity without overbuying a premium support tier that may not match the deployment’s service window. For procurement teams, it offers a clear balance of cost control and response assurance; for infrastructure teams, it provides a support structure that fits production access switching. Ideal For Supporting branch office access switching during business hours Covering production edge switches in campus networks Backing standardized Catalyst 1300 deployments across multiple sites Providing escalation support for IT teams managing user access infrastructure Why This Product 1 Adds Level 2 escalation beyond basic support coverage 2 Uses 8x5 next-business-day response for business-hour operations 3 Matches the Catalyst 1300 24-port GE, 4 x 10G SFP platform 4 Helps control support spend versus higher-tier around-the-clock coverage