Cisco Catalyst 1000 48 PoE Support | 24x7x4, 2x1G SFP — CON-SSSNP-C100048P

Keep access-layer switching covered with Cisco 24x7x4 support for the Catalyst 1000 48 PoE Fast Ethernet platform. Built for teams that cannot afford extended outages, this support plan provides around-the-clock access to Cisco assistance with a 4-hour response target, helping accelerate recovery when a switch issue threatens users, phones, cameras, or edge devices. For distributed offices, branch closets, and campus access networks, the value is not just coverage — it is predictable response when the network is under pressure. The Catalyst 1000 family is often deployed where PoE endpoints and uplinks must stay available without adding operational complexity. This support SKU aligns with that role, giving infrastructure teams a clear path to vendor-backed troubleshooting and faster restoration. Choose this support level when the switch is carrying business-critical traffic and the cost of delay is higher than the cost of assurance. It is a practical fit for organizations standardizing on Cisco access switching and looking to protect uptime, simplify escalation, and maintain service continuity across the edge. Ideal For Branch office access switching where PoE endpoints must stay online Campus edge closets supporting phones, cameras, and wireless access points Distributed enterprise networks that require rapid vendor escalation Standardized Cisco environments needing predictable support coverage Why This Product 1 24x7x4 response coverage instead of standard business-hours support 2 Vendor-backed escalation for Catalyst 1000 access switching 3 Supports PoE edge environments with 48-port Fast Ethernet coverage 4 Includes dual 1G SFP uplink platform coverage