Cisco C9610 Series S 8x5xNBD Support | Enterprise Service — CON-L1NBD-C9610R

Maintain service continuity on Cisco C9610 Series S deployments with 8x5xNBD support coverage designed for enterprise operations. This service package aligns support access to standard business hours and adds next-business-day replacement response, helping teams restore affected systems faster when a hardware issue threatens critical network traffic. For organizations running campus, aggregation, or core switching environments, response time matters as much as the platform itself. This support offering is built for teams that need predictable coverage windows, a defined escalation path, and a vendor-backed replacement process that fits established maintenance workflows. It helps procurement and operations teams standardize support around a known service level instead of absorbing the cost and delay of ad hoc recovery. Choose this service when uptime, planning discipline, and replacement speed matter more than broad around-the-clock coverage. It is a practical fit for environments where the network is staffed during business hours and where next-business-day response is sufficient to keep operations moving without overbuying support you do not need. Ideal For Supporting campus core switching during standard business hours Maintaining replacement coverage for production network hardware Standardizing support terms across Cisco infrastructure purchases Planning service levels for teams that do not require 24x7 coverage Why This Product 1 Business-hours coverage instead of 24x7 support 2 Next-business-day response for faster recovery planning 3 Cisco-backed entitlement for C9610 Series S 4 Better fit for teams with weekday operations