Cisco C9300 24-Port Multigig Enhanced 24x7x4 Support

Maintain Enhanced 24x7x4 service coverage for a Cisco Catalyst 9300 24-port Multigigabit switch configuration. This service code aligns to the C9300 24-port Multigig platform and identifies the Enhanced coverage tier for environments requiring around-the-clock support scheduling. Maintain Enhanced 24x7x4 coverage for Cisco Catalyst 9300 24-port Multigigabit switch hardware. Align service to the C9300 24-port Multigig configuration rather than a generic platform category. Apply an around-the-clock 24x7x4 service schedule to the covered switch configuration. Key Features Enhanced 24x7x4 service level 24-port Multigigabit platform alignment Around-the-clock coverage schedule FAQ What is the difference between C9300 and CON-L14HR-C930024X? C9300 identifies the Cisco Catalyst 9300 platform family. CON-L14HR-C930024X is the ordering code for Enhanced 24x7x4 service coverage associated with the 24-port Multigigabit C9300 configuration. The switch hardware and the service code are separate items. What hardware configuration does CON-L14HR-C930024X cover? CON-L14HR-C930024X aligns to a Cisco Catalyst 9300 configuration with 24 Multigigabit ports. Match the service code to the installed C9300 hardware configuration, including its port variant, before assigning coverage to the device. What does Enhanced 24x7x4 mean for this service code? Enhanced 24x7x4 identifies the coverage level attached to this service code. It denotes an around-the-clock, 24-hour-per-day and seven-day-per-week schedule with a four-hour service level for the applicable C9300 24-port Multigigabit configuration. Does this service code add Ethernet ports or switch features? No. This code represents service coverage for the applicable Cisco C9300 24-port Multigigabit switch configuration. It does not change the installed switch's port count, interface type, physical form factor, or operating feature set.