Cisco C9200 DNA Essential 5-Year Support | 24x7 30-Min Response — CON-L1SWX-92XE48MY

Maintain support continuity for your C9200 DNA Essential environment with a 5-year technical service designed for always-on network operations. This package provides 24x7 coverage with a 30-minute phone response target, giving infrastructure teams a direct path to expert assistance when a switch or software issue threatens service availability. The service also includes email support, security alert notifications, and new releases updates, which helps teams stay ahead of maintenance windows, patch planning, and lifecycle management. For organizations running access-layer switching where uptime and change control matter, that combination is more valuable than a basic break-fix plan. It gives operations staff faster access to guidance and a clearer view of product updates that can affect stability and security posture. This is the right fit for enterprise networks that depend on C9200 DNA Essential to support users, endpoints, and critical business traffic. The value is in the response discipline: 24x7 coverage, defined phone response, and a support structure that helps reduce uncertainty when issues arise. Ideal For Support a campus access-layer deployment built on C9200 DNA Essential Provide 24x7 escalation coverage for user-facing network outages Track security alerts and release updates for planned maintenance Maintain support coverage for enterprise switching environments with strict response targets Why This Product 1 Provides 24x7 coverage instead of business-hours-only support 2 Includes a 30-minute phone response target for urgent issues 3 Adds security alerts and release updates beyond basic assistance 4 Extends support planning across a full 5-year term