Cisco BW Route Point License — BroadWorks call routing, server-based | Route Point — BWTQK9-80-BL3970=

Ensure continuity of inbound voice services by centralizing call routing and handling on the BroadWorks platform. This Route Point license enables server-side routing objects that receive and distribute calls to applications, hunt groups, or endpoints without provisioning a dedicated user for each destination. IT teams gain predictable behavior for overflow, scripted IVR handoffs and application integrations while reducing endpoint licensing and operational overhead. Choose this license where centralized routing, multi-tenant service delivery and simplified provisioning justify a higher per-feature investment compared with per-endpoint licenses — the cost is recovered through reduced endpoint counts, faster provisioning and tighter control of call flows. Deploy with existing BroadWorks provisioning and SIP infrastructure; pair with analytics and trunking components to preserve SLAs during peak traffic and maintenance windows. Ideal For Centralized inbound call distribution for enterprise contact centers Overflow routing and queue handling for service provider tenants Application-driven call delivery to IVR and automated services Consolidated routing for maintenance windows and call diversion Why This Product 1 Provides server-side routing objects vs per-endpoint user licenses 2 Designed for multi-tenant BroadWorks environments 3 Reduces endpoint counts and operational provisioning effort 4 Integrates with BroadWorks provisioning and application APIs