Cisco BW Receptionist Enterprise License — Receptionist Console, BroadWorks | Per-user — BWONAK9-80-DT4102=
Reduce call-handling friction at operator desks by licensing receptionist consoles through BroadWorks with the BW Receptionist Enterprise License. This entitlement equips receptionist users with advanced presence, call pickup, supervised transfer, and multi-line monitoring governed by BroadWorks policy and provisioning. By licensing receptionist functionality at the BroadWorks layer, IT teams maintain a single source of truth for feature assignment, user roles, and chargeback. The license helps avoid disparate console configurations and simplifies operational onboarding for seasonal or shared receptionist pools. It integrates into standard BroadWorks OSS/BSS flows so receptionist entitlements appear in reporting and billing the same way as other voice services. Choose this license when you need predictable provisioning for operator workflows, consolidated reporting, and centralized feature control across large receptionist deployments. Ideal For Provision operator desks and shared receptionist pools under BroadWorks Standardize supervised transfer and pickup procedures across locations Provide presence and line monitoring for front-desk staff Consolidate receptionist billing into enterprise voice invoices Why This Product 1 Licenses receptionist functionality at the BroadWorks user level rather than per-device 2 Provides centralized presence and supervised transfer controls 3 Simplifies onboarding and billing for receptionist pools 4 Integrates receptionist entitlements into BroadWorks OSS/BSS workflows
- License Type: Per-user license
- Licensing Program: Cisco BroadWorks (BW)
- Software Name: BW Receptionist - Enterprise License
- Key Feature 1: Receptionist console entitlement for BroadWorks-managed users
- Key Feature 2: Per-user licensing for operator roles
- Key Feature 3: Supports presence, supervised transfer, and multi-line monitoring
- Key Feature 4: Integrates with BroadWorks provisioning and reporting
- Key Feature 5: Enables centralized policy and chargeback for operator functions
- Key Feature 6: Designed for large receptionist and front-desk deployments
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