Cisco BW Call Center Standard License — Standard contact-center license | Call Center, Licensing — BWTQK9-60-CC7840=

Sustain consistent customer handling and basic operational reporting with the BW Call Center Standard License (MPN BWTQK9-60-CC7840=). Designed for contact centers that require reliable call routing, agent state management, and foundational reporting without add-on premium features, this license enforces policy-driven queues and preserves call continuity across JTFfts. It integrates with existing Cisco infrastructure and provisioning workflows, reducing project risk and avoiding costly customizations. For IT leaders weighing alternatives, this license preserves technical alignment with Cisco call-control and reporting standards, shortening deployment time and reducing vendor management overhead. Purchase decisions should weigh this license against advanced feature bundles when needed; the Standard License is the predictable, lower-risk option for steady-state contact-center operations and staged feature rollouts. Documentation and Cisco TAC support apply per Cisco’s licensing terms. Ideal For Provide standard routing and basic reporting for a mid-size contact center License agents for a phased migration to Cisco contact-center software Standardize licensing across multiple call-center sites Maintain predictable operational costs for contact-center software Why This Product 1 Includes core routing and agent management where premium analytics bundles do not 2 Lower-cost option versus advanced contact-center bundles for predictable OPEX 3 License-key activation compatible with Cisco licensing portal 4 Optimized for steady-state contact-center operations without advanced contact analytics