Cisco Business Edition 7000 SNTC 8x5xNBD Support | On-Site Maintenance — CON-SNT-BE7M5XU5

Keep Cisco Business Edition 7000 supported through the moments that matter most. This 3-year Foundation Care extended service delivers 24 x 7 x 4 hour on-site response with parts and labor coverage, giving infrastructure teams a defined path to repair when availability is on the line. For environments where communications downtime affects users, customers, and operations, fast on-site service reduces the burden on internal teams and shortens recovery time. The service is built for physical maintenance needs, including parts replacement and repair support. That matters when you need more than a basic help desk contract: you need a response model that gets the right resources to the site and keeps the platform moving. For organizations standardizing support around business-critical Cisco collaboration infrastructure, this service adds the operational certainty that lower-tier coverage cannot match. Use it to preserve service continuity, simplify incident handling, and align support expectations with the value of the platform itself. When the system is central to daily communications, the right maintenance plan is part of the architecture, not an afterthought. Ideal For Supporting a production Cisco Business Edition 7000 deployment Covering enterprise collaboration systems that require rapid restoration Reducing downtime risk for voice and unified communications infrastructure Standardizing on-site maintenance for business-critical physical systems Why This Product 1 On-site response instead of remote-only support 2 Parts and labor coverage instead of basic assistance 3 3-year term for longer planning horizon 4 4-hour response for faster restoration