Cisco Board Pro 55 G2 CX Level 1 8x5xNBD | Support, Enterprise — CON-L1NBD-CSBRDP5R

Maintain dependable meeting-room performance with support built around business-hour response. CX Level 1 8x5xNBD for Cisco Board Pro 55 G2-Non Radio gives IT teams a structured support path for a critical collaboration endpoint, helping reduce disruption when rooms are booked back-to-back and downtime is expensive. This service is a practical fit for organizations that standardize on Cisco collaboration hardware and need predictable support coverage without overbuying. The 8x5xNBD model aligns with standard enterprise operating hours, making it well suited for offices, conference centers, and distributed teams that can schedule maintenance and issue handling during the workday. For procurement teams, the value is straightforward: preserve room availability, simplify support planning, and keep a premium collaboration device in service longer. For IT, it means a clearer escalation path and less time spent managing ad hoc break-fix decisions. Choose this service when the room system is too important to leave unsupported, but the environment does not require around-the-clock coverage. It is a disciplined support tier for organizations that care about uptime, response expectations, and lifecycle protection. Ideal For Conference rooms that must stay available during business hours Enterprise collaboration deployments standardized on Cisco room devices IT teams needing predictable support for meeting-room endpoints Organizations that prefer next-business-day response over 24x7 coverage Why This Product 1 Business-hours next-business-day coverage versus ad hoc break-fix support 2 Defined CX Level 1 tier for clearer escalation and planning 3 Matched to Cisco Board Pro 55 G2-Non Radio for precise coverage 4 Better fit for standard enterprise schedules than 24x7 premium coverage