Cisco Base 1 Year 24x7 Technical Support for 5520 Controller | Enterprise — CON-L14OS-AIRT5550
Protect wireless infrastructure with Cisco Base support for the 5520 wireless controller supporting 50 APs WRack kit. This 1-year service is built for teams that need fast access to technical help when controller issues can affect access, roaming, and user experience across the network. Coverage includes 24x7 technical support, phone support, web knowledge base access, and new release updates. That combination matters when you are maintaining a production wireless environment and need a direct path to troubleshooting guidance, known fixes, and current software information. For organizations running business-critical Wi-Fi, this service helps reduce time spent searching for answers and keeps support aligned to the operational demands of an always-on network. It is a practical choice for teams that want dependable vendor-backed assistance for the controller layer without adding unnecessary complexity. Ideal For Supporting a Cisco 5520 wireless controller in a campus WLAN Maintaining help coverage for production Wi-Fi operations Backing a controller refresh with vendor technical support Providing escalation support for wireless troubleshooting Why This Product 1 24x7 coverage versus business-hours-only support 2 Phone support for faster escalation than self-service only plans 3 New releases updates help keep controller software current 4 Vendor-backed technical support for production wireless environments
- Service type: technical support
- Service duration: 1 year
- Service availability: 24 x 7
- Provided support: phone support
- Service name: Base
- Pricing Type: Service
- Product Supported: Cisco 5520 Wireless Controller Supporting 50 APs WRack Kit
- Bundle Support: Web knowledge base access and new releases update
- Covered Period: 1 Year
- Provided Support: Phone Support
- Service Characteristic: 24 x 7 coverage
- Service Type: Technical Support
- Remote Onsite: Remote
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: Remote
- Service Description: 24 x 7 technical support for Cisco 5520 wireless controller deployments
- Certification Vendor: Cisco
- Key Feature 1: Service type: technical support
- Key Feature 2: Service duration: 1 year
- Key Feature 3: Service availability: 24 x 7
- Key Feature 4: Provided support: phone support
- Key Feature 5: Provided support: web knowledge base access
- Key Feature 6: Provided support: new releases update
- Key Feature 7: Service name: Base
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