Cisco ASR920 Series 3-Year SMARTnet 8x5xNBD | TAC, Enterprise Support — CON-3SNT-ASR920SA

Maintain service continuity on Cisco ASR920 Series platforms with 3-year SMARTnet coverage designed for operational teams that cannot afford extended outages. This 8x5xNext Business Day service pairs Cisco TAC diagnosis with hardware support, giving infrastructure teams a clear path from fault identification to resolution. For environments running branch, aggregation, or edge connectivity on ASR920 hardware, support coverage matters as much as the platform itself. SMARTnet helps reduce time spent troubleshooting by providing access to Cisco engineers and support resources when issues arise during business hours. When replacement is required, next-business-day response helps keep recovery timelines predictable. This service is a strong fit for organizations that value vendor-backed support over ad hoc break-fix arrangements. It adds a layer of operational assurance around a deployed Cisco routing platform, helping teams protect uptime, control support risk, and maintain confidence in the network stack over a 3-year term. Ideal For Support branch routing infrastructure running Cisco ASR920 Series hardware Cover edge network deployments that require business-hour response windows Maintain vendor-backed support for enterprise access and aggregation sites Reduce operational risk for production routing environments with replacement coverage Why This Product 1 3-year term provides longer coverage than annual support options 2 8x5xNext Business Day aligns support with business-hour operations 3 Cisco TAC diagnosis adds vendor-level troubleshooting expertise 4 Electronic and physical service coverage supports hardware recovery