Cisco ASR920 Series 12GE SNTC 8x5xNBD Support | On-Site Maintenance — CON-SNT-ASR9201Z

Protect Cisco ASR920 Series 12GE infrastructure with a 1-year on-site maintenance service built for operational continuity. SNTC-8X5XNBD provides 8x5xNext Business Day support, giving teams a defined response window when hardware issues threaten network availability. This service includes parts replacement and repair coverage, along with parts-and-labor support characteristics that help simplify remediation when equipment needs attention. For organizations running branch, aggregation, or edge network services, that combination matters: it reduces the burden on internal teams and helps restore affected systems with less delay. On-site delivery is especially valuable when remote troubleshooting is not enough and physical intervention is required. By pairing a predictable service term with next-business-day response, this support plan helps infrastructure leaders plan maintenance budgets while protecting the network hardware that keeps traffic moving. Ideal For Maintaining Cisco ASR920 Series 12GE routers in branch networks Supporting edge aggregation hardware that requires on-site remediation Planning annual maintenance for production network infrastructure Restoring service after component failure with parts and labor coverage Why This Product 1 On-site response is better suited to hardware failures than remote-only support 2 Parts replacement and repair reduce time to restore service 3 8x5xNext Business Day coverage fits planned enterprise maintenance 4 1-year term supports predictable budget cycles