Cisco ASR1002HX CX Level 1 8x7NCD Support | Enterprise Service — CON-L1NCD-ASR10S2H
Keep a critical routing platform under active support with CX Level 1 8x7NCD coverage for the Cisco ASR1002HX. In environments where the router sits on the path of business traffic, support quality affects more than convenience — it affects uptime, incident response, and the speed of recovery. This service is suited to organizations that need structured support for a production network device without leaving coverage to chance. The 8x7NCD model provides a defined support window that fits many enterprise operations, while Level 1 coverage helps establish a clear service path for issue intake and escalation. That matters when the device is carrying branch connectivity, WAN traffic, or other essential routing functions. For procurement teams, a named support contract also simplifies lifecycle planning and budget control. For infrastructure teams, it creates a clearer operational boundary around a high-value Cisco platform. Choose this coverage when the router is too important to leave unsupported and too central to settle for generic service terms. Ideal For Supporting a branch router that carries daily business traffic Covering WAN edge infrastructure in enterprise network environments Maintaining service continuity for production Cisco routing hardware Standardizing support for a deployed ASR1002HX fleet Why This Product 1 8x7NCD coverage for defined operational support 2 Level 1 service for a production Cisco router 3 Model-specific contract for the ASR1002HX 4 Better fit for critical network infrastructure than generic support
- Service contract SKU: CON-L1NCD-ASR10S2H
- Pricing Type: Service contract
- Product Supported: Cisco ASR1002HX
- Support Hours: 8x7
- Covered Period: 8x7NCD
- Provided Support: CX Level 1 support
- Service Characteristic: Next calendar day
- Service Description: Network device support contract for Cisco ASR1002HX
- Key Feature 1: CX Level 1 support
- Key Feature 2: 8x7NCD coverage window
- Key Feature 3: Supports Cisco ASR1002HX
- Key Feature 4: Service contract SKU: CON-L1NCD-ASR10S2H
- Key Feature 5: Enterprise network support
- Key Feature 6: Support-warranty category
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