Cisco ASR1002HX CX L1 8x5xNBD Support | Enterprise Router Support — CON-C1NBH-ASR102HX

Keep Cisco ASR1002HX routing platforms under a defined support umbrella with CX L1 service. This contract is built for organizations that need vendor-backed assistance for enterprise routing without paying for coverage they will not use. The 8x5xNBD model aligns with standard weekday operations and next-business-day response, making it a practical choice for WAN edges, branch aggregation, and controlled enterprise environments. It helps reduce uncertainty when a routing issue affects connectivity, application access, or site-to-site traffic flow. For infrastructure leaders, the value is operational clarity: a known support path, predictable coverage terms, and a service structure that supports lifecycle planning. For procurement, it provides a clean way to protect a high-value Cisco routing asset while keeping support spend aligned to the business impact of the deployment. Ideal For Support WAN edge routing in enterprise branch and campus environments Maintain vendor escalation coverage for Cisco ASR1002HX deployments Budget predictable support for business-hour network operations Protect connectivity where next-business-day response is acceptable Why This Product 1 Business-hour coverage instead of 24x7 support 2 Vendor-backed escalation for Cisco ASR1002HX 3 Next-business-day response for controlled environments 4 Support contract designed for enterprise routing