Cisco ASR1002-HX Crypto Module 24x7x4 Support | Enterprise Service — CON-SSSNP-ASR10S2H

Keep Cisco ASR1002-HX crypto module support aligned to the uptime demands of enterprise routing environments. This 24x7x4 service provides around-the-clock access to Cisco support with a 4-hour response target, helping infrastructure teams contain issues before they affect encrypted traffic, edge connectivity, or dependent workloads. For organizations running security-sensitive WAN and branch routing, service coverage matters as much as the hardware itself. This support offering is built for operational continuity, giving IT teams a clear escalation path and vendor-backed assistance when crypto functions are part of the network’s control plane. It is a practical fit for environments where downtime carries direct business risk and where response speed is measured in minutes, not business days. Choose this service when the cost of delay is higher than the cost of assurance. It helps preserve service levels on a Cisco platform that supports critical routing and encryption tasks, making it easier to justify premium support for infrastructure that sits on the path of revenue, compliance, and secure access. Ideal For Supporting encrypted WAN edge routing in enterprise networks Maintaining uptime for branch connectivity dependent on Cisco ASR1002-HX Backing security-sensitive infrastructure with vendor response coverage Reducing operational risk for critical routing and crypto services Why This Product 1 Faster response than standard business-hours support 2 Better fit for encrypted routing than generic break-fix coverage 3 Vendor-backed service for Cisco infrastructure teams 4 Designed for uptime-sensitive edge and security workloads