Cisco ASR1002-HX 32G SNTC-8X5XNBDOS | Cisco Support Contract — CON-OS-MAXSR102

Keep your Cisco ASR1002-HX 32G covered with support designed for production network environments where downtime has a direct business cost. This Smart Net Total Care contract provides 8x5 next-business-day service coverage, helping teams restore service faster and maintain operational continuity when hardware or software issues arise. For organizations running edge routing, WAN aggregation, or branch connectivity on the ASR1002-HX platform, support quality matters as much as the platform itself. This contract gives you access to Cisco service resources that help reduce troubleshooting time, preserve configuration stability, and keep your network team focused on planned work instead of reactive recovery. It is a practical fit for enterprises that standardize on Cisco infrastructure and need predictable support terms for procurement, budgeting, and lifecycle planning. The value is not just coverage — it is the confidence that the platform is backed by a vendor support model built for business-critical routing environments. Ideal For Renewing support for a Cisco ASR1002-HX deployed at the network edge Maintaining service coverage for branch or WAN routing infrastructure Standardizing vendor support across Cisco routing assets Budgeting annual support for production network hardware Why This Product 1 Vendor-backed Cisco support versus third-party break-fix coverage 2 8x5 next-business-day response versus best-effort assistance 3 Contracted service scope versus ad hoc troubleshooting 4 Lifecycle support for production routing hardware versus no coverage