Cisco ASR1002-HX 32G 8x5xNBD Support | Enterprise Network Service — CON-SSSNT-MAXSR102

Maintain service continuity on a core edge platform with 8x5xNBD support for the Cisco ASR1002-HX 32G. Built for teams that cannot afford extended downtime, this service pairs business-hours coverage with next-business-day hardware replacement to shorten disruption windows when a covered failure occurs. For infrastructure environments carrying branch aggregation, WAN edge, or security-adjacent routing workloads, response speed matters. This support offering helps keep recovery predictable by aligning case handling and replacement logistics to a defined service window, so operations teams can plan around a clear escalation path instead of ad hoc break-fix delays. It is a practical fit for organizations that value controlled support costs while still protecting critical network availability. Compared with basic warranty coverage, 8x5xNBD support adds a more structured service experience and faster parts replacement, which can materially reduce the operational impact of hardware faults on user access, application delivery, and remote connectivity. Ideal For Supporting a branch edge router that must recover quickly after a hardware fault Maintaining WAN connectivity for distributed offices during business hours Protecting a production network core where replacement timing affects user access Standardizing support coverage across Cisco routing hardware in enterprise sites Why This Product 1 Adds next-business-day replacement versus standard warranty coverage 2 Provides business-hours support for predictable incident handling 3 Helps reduce downtime on critical Cisco routing hardware 4 Fits enterprise support planning for edge and WAN deployments