Cisco ASR1002-HX 24x7x4 System Support | Exchange, Depot Service — CON-SSSNP-ASR102HX

Protect the availability of your Cisco ASR1002-HX with 24x7x4 system support that centers on exchange-based replacement. When a routing platform sits on a critical path, the real cost is not the failed component — it is the time spent waiting for recovery. This service is built to shorten that window with depot handling and a defined response model. The 2-year term gives infrastructure teams a practical coverage horizon for production planning, refresh cycles, and budget control. Exchange service is especially valuable when maintaining spares on-site is less efficient than relying on a structured replacement process. For organizations running Cisco routing infrastructure in demanding environments, that means fewer surprises and a cleaner support workflow. This is a fit for teams that value predictable service terms over ad hoc repair. It helps preserve operational continuity, reduce recovery friction, and keep the ASR1002-HX aligned with enterprise support expectations throughout the coverage period. Ideal For Supporting a Cisco ASR1002-HX in a production routing environment Reducing recovery time after a hardware failure on a network edge device Maintaining service continuity for enterprise WAN or branch routing Planning predictable support coverage for a 2-year infrastructure cycle Why This Product 1 24x7x4 response model 2 Depot exchange replacement 3 2-year service duration 4 Built for Cisco ASR1002-HX systems